Manage cookie settings Zoe runs through six reasons Redfall is a massive disappointment. To see this content please enable targeting cookies. We under-delivered on that and for that I apologise. "But I also need to have a great selection of games that continue to come that surprise and delight our fans. But when a team like Rare wants to do Sea of Thieves, when a team like Obsidian wants to do Grounded, when Tango wants to go do Hi-Fi when everybody probably thought they were doing The Evil Within 3, I want to give the teams the creative platform to go and push their ability, push their aspirations. "Maybe that means I'll under deliver for some of our fans out there. Then a lot of people will say, hey, you've got teams, teams know how to do one kind of game, just force them to go do the one kind of game they have a proven track record for. There's clearly quality and execution things we can do, but one thing I won't do is push against creative aspirations of our teams. "What can we learn? What can we get better? One thing I'll fight is what went wrong. And then seeing the game come out and the critical response was not what we wanted, and it's disappointing. I revisit our process - I think back to the announcement of 60fps and then we weren't shipping 60fps, that was our punch in the chin, rightfully, a couple of weeks ago. And just to watch the community lose confidence, be disappointed, I'm disappointed. I obviously work on Xbox, head of the business, have a lot of friends, get a lot of feedback. "I'll just say all up, there's nothing that’s more difficult for me than disappointing the Xbox community. (Spencer admits Microsoft knew Redfall would run at 30fps on console at launch when the misleading gameplay was released.) Promising Microsoft will revisit its development processes in the wake of Redfall's launch, Spencer pointed to the news that Redfall would run at 30fps on console at launch when gameplay had suggested it would run at 60fps. Kinda Funny Games interviews Phil Spencer. In a sweeping video interview with Kinda Funny Games, below, Spencer takes responsibility for Redfall, saying: "I'm upset with myself." The failure of Redfall has also brought into question Microsoft's ability to launch high-quality games with any regularity after a string of high-profile flops, and has caused some to cancel their Game Pass subscription between now and the upcoming launch of Bethesda's Starfield in September. It is Arkane's worst-reviewed game, and has a "mostly negative" user review rating on Steam. The triple-A first-party shooter has suffered a disastrous launch, with players and reviewers criticising everything from the blandness of its world to the many bugs, its uninspired looter shooter mechanics to performance issues. Xbox boss Phil Spencer has personally apologised for the failure of Arkane's Redfall, which was widely panned this week.
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